Frequently Asked Questions

Answers to common questions about our collection and service.

Frequently Asked Questions

Are you the manufacturer? No. We are an independent purveyor of TruComfort systems, not the manufacturer or an authorized dealer.

Can I purchase directly online? Checkout is currently disabled while we finalize supplier, pricing, shipping, and payment details. Please use the "Ask About This Chair" inquiry form and we will guide you personally.

Where can I see full specifications, warranty, and delivery terms? Verified specifications, warranty coverage, and delivery terms will be published once confirmed by our supplier. Until then, these are available on request.

Who runs this store? Lumière Recovery is founded and run by Isaac Ishak. Every inquiry is answered personally.